Potto Holiday Safaris for best affordable tours and trips

Thank you for choosing to travel with Potto Holiday Safaris. Below are the terms and conditions that outline the responsibilities and expectations of both the company and the customer:

Booking and Payment:
1. To reserve your tour, a 30% deposit is required when booking. The remaining balance must be paid in full at least 100 days before the tour departure date.

2. Payments can be made via credit/debit card, bank transfer, or cash. Credit card payments may be subject to an additional processing fee.

Cancellations and Refunds:
3. In the event of a cancellation, the following refund policy applies:
- Cancellations made more than 70 days prior to the tour departure date will receive a 50% refund.
- Cancellations made within 69 days of the tour departure date are non-refundable.
- No-shows are non-refundable.

4. We reserve the right to cancel a tour due to unforeseen circumstances such as natural disasters, political unrest, or insufficient bookings. In such cases, a full refund will be provided.

Travel Insurance:
5. We strongly recommend that all clients purchase comprehensive travel insurance to cover trip cancellations, medical emergencies, evacuation, and other unforeseen events. Our company is not liable for any of these situations.

Health and Safety:
6. It is the client's responsibility to ensure that they are in good health and able to participate in the tour activities. Any pre-existing medical conditions must be disclosed to the tour operators prior to booking.

7. Clients are expected to adhere to all safety guidelines and instructions provided by the tour guides during the excursion.

Code of Conduct:
8. We expect all clients to respect local cultures, traditions, and laws while participating in our tours. Any behavior deemed offensive or disruptive to the group will result in immediate dismissal from the tour, with no refund provided.

Changes to Itinerary:
9. Our company reserves the right to make changes to the tour itinerary due to unforeseen circumstances such as weather conditions, road closures, or other factors beyond our control. Every effort will be made to provide similar alternative activities or destinations.

By booking a tour with our company, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or need further clarification, please do not hesitate to contact us. We are committed to providing you with an amazing and memorable travel experience in East Africa.